Christian Bradley is passionate about his customer service, and having headed up IT teams for multiple organisations the natural progression was to start his own IT company. The Haven was the result of his experience and passions and is currently flourishing within a year of incorporating.
Christian was naturally drawn to KeySIM due to its useful features and ease of use and had a perfect use case - a multi-site visit to Scotland in areas renowned for poor coverage.
Christian was blown away with the results and commented
"I visited sites where there is next to no connectivity, usually no 4G is available on my standard network, however, as KeySIM and their router automatically switches between different network providers I could utilise any network and gain a strong signal everywhere ensuring I was always contactable which is vital to maintain customer service levels and productivity! I would like to take a moment to thank both Graham and KeySIM for their amazing product and their own customer service throughout."
You can connect with Christian on linkedin here
When a car crash took down the local line it caused major problems for Kate, a mum from Norfolk who was unable to complete interactive online school lessons with her children.
A mixture of repair delays and the failure of other mobile hubs came to our attention via Twitter so we offered to help.
KeySIM connected the whole family to the internet until the repair work was complete and we were pleased with Kate's feedback on her experience;
"Amazing product... it does what it says it does, it turned up when they said it would, and the customer service was beyond second to none."
We recently field tested in North Wales and we were delighted to hear positive feedback from another happy user who lives and works in this magnificent area;
From Cath, a Charity CEO based in North Wales
"Living in a lovely small village in North Wales has it's advantages but good internert and phone signal is not one of them. So with myself and my husband trying to work from home and keep our happy but impatient 2 year old entertained can sometimes be more than challenging!! When the internet randomly disconnects, as it regularly does, having KeySIM is an actual lifesaver. It's so simple and quick to set up and the connection is fast. Without any broadband connections, we can use a tablet loaded with out toddler's favourite streaming TV, apps, games and youtube channels by connecting wirelessly to the KeySIM pocket WiFi router and once again return to a happy household! We have had multiple devices all using the KeySIM at once and can honestly say it has been reliable and speedy - genuinely considering scrapping broadband, saving on the line rental, and just use KeySIM."
In the chaos of covid-19 families are being unexpectedly moved from place to place - one such family came to the attention of our MD who learned they were struggling with no internet, we got them connected in no time and were delighted with the feedback;
"We were suddenly repatriated back to the UK (husband still in Accra). With the upheaval of leaving our life and moving back into an unfurnished house with no utilities, Graham and KeySIM literally saved us. We are heavy internet users, kids on devices, virtual homeschooling and running my business online, KeySIM works amazingly. We have had no hiccups and can continue our 'online' lives with no issues. Thank you Graham for reaching out to us and offering us a flawless services with KeySIM. We are so grateful."
We are delighted to have been awarded highly recommended following an independant review by Tech4Techs - the full review can be watched here.
Follow this link to see the review.
Following our test studies in Shropshire - Shropshire network test results - we will be following up with more UK regions and publishing the results on our news feed.
The most recent test area was North Wales and results can be found below - as we found in Shropshire to achieve maximum 4G coverage you must have access to multiple networks as the coverage fluctuates from carrier to carrier.
Follow this link to see the North Wales results.
Bass Fishing Wales (BFW) is run by Matthew Rickard and based in the picturesque West Wales coastal town of Aberdovey, situated on the Dyfi Estuary with access to some of the best bass fishing reefs in Wales and the United Kingdom.
Matthew's love of the outdoors is also his day job in the warmer months as he guides people around this incredible coastline.
Mobile connectivity is notoriously problematic in the area making BFW a classic KeySIM user as they are on the move in a poor 4G coverage area.
BFW were delighted with KeySIM, Matthew commented "It works in places I didn't think it would. My mate lost signal earlier, I said here plug in to this. He was amazed."
KeySIM is a specialist multi carrier connectivity SIM and data costs are naturally higher than single carriers.
KeySIM is designed to work alongside your primary carrier as back up for when you or your employees need it.
Whilst our data costs are higher than single carriers, KeySIM remains a cost effective way to access all networks and boost your mobile connectivity resilience - it is a fraction of the cost of individually contracting with each network and costs less than alternative multi carrier providers.
We recognise that connectivity deployment into a remote workforce poses a challenge to enterprises who need to estimate data consumption that will fluctuate between users.
KeySIMs pooled data tariff alleviates this challenge by allowing enterprises to share their entire data allowance between users - for example if there were 20 users with a 2gb tariff the full 40gb is shared between all users.
Further pricing information can be found here
An extract from OFCOM's 'connected nations' report lays out the benefits of deploying multi carrier connectivity to your mobile workforce.
91% of the UK coverage from at least one operator but only 66% is covered by all four operators.
Blackspot areas therefore range from 34% on a single carrier to 9% on multi carrier (all four networks), that's over 70% less black spots.
OFCOM's statistics mirror of KeySIM's field test studies - there are very few areas with no signal at all however signal is often available from just one or two operators which change from area to area.
You can read the full article at https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2019/latest-uk-broadband-mobile-coverage-revealed
Recent issues with mobile carriers again hightlight the need for organisations to have a resilient mobile connectivity back up in place for when the unforeseen events occur.
Various media outlets including the BBC reported connectivity issues across the country - BBC News | UK mobile networks face problems - outages and faults are relatively uncommon but occur with enough frequency to make back up planning essential for any business deploying a remote workforce.
KeySIM is the most resilient 4G data SIM available as it connects to all mobile carriers, allowing employees to stay connected during an outage and reducing mobile black spots - starter packages at £7.45 per month offer fantastic value to organisations of all sizes.
KeySIM were approached by a business owner struggling to get mobile signal in Shropshire and thought it would be enlightening to run some tests. Six random areas were selected and we tested KeySIM.
In some areas there was good signal from all carriers, in other areas there was only coverage from one carrier. The definitive conclusion was to achieve maximum coverage you must have access to all four networks.
Hayley Hanson handcrafts an artisan range of luxury bags and accessories in her farm based workshop in Breconshire.
Reliable internet proved problematic for years and Hayley called upon KeySIM to try and help fix the problem after reading about them in a local ad.
KeySIM provided instant high speed internet and is a valuable tool when away from the farm as it will switch mobile carriers when needed. The added bonus of multi network is it will provide a fall back option in the event of an outage.
Hayley commented ‘so happy I can actually fully function from one space, it’s a big relief from a daily frustration’.
KeySIM are pleased to announce an agreement with Livewire Telecom. Livewire will be helping to manage the logistics and support function for KeySIM to ensure that the highest levels of customer service are maintained. Graham Robinson, Managing Director of Key IoT commented "I was immensely impressed with Livewire from the moment I dealt with them. They distribute the best routers and back this up with an incredibly impressive support team. When the opportunity came to partner with them it was an easy decision. I look forward to a long, prosperous relationship and many happy customers."
The first incarnation of our website is live and we are ready to take orders. We will be adding lots of content and features to our site as time goes on with a particular focus on our customers experiences of KeySIM. We are now open for business and ready to execute some strategic sales alliances in addition to our direct sales channel.
A KeySIM router was despatched to its first trial customer, based in Scotland, and we were delighted to get our first written feedback;
"Hi Graham, the SIM has worked really well at places I usually get zero connectivity. Today I walked the dogs to my local. Its a black spot for 4G but I managed a connection"
"I've also had it to a couple of fishing marks where I get no signal and got better download speeds than my hard wired BT connection at home."
Key IoT are delighted to announce a strategic partnership with a specialist ISP with expertise in high bandwidth high security data transit. Graham Robinson, Managing Director of Key IoT commented "we are happy to make this announcement now our formalities are complete. Key IoT can focus on solution development and customer service, secure in the knowledge that our customers' traffic is in extremely safe hands"
Key IoT are pleased to announce it has agreed a connectivity supply deal with multi billion pound turnover MNO. Graham Robinson, Managing Director of Key IoT commented ‘we are pleased to officially announce a partnership arrangement following months of talks behind the scenes, this deal represents an outstanding opportunity for Key IoT and our connectivity partner to amalgamate our considerable expertise to create genuinely game changing solutions for our customers’
It’s day one of the KeySIM journey as Key IoT is incorporated.